In The Workplace: We Need To Understand The Art Of Speaking.
For white collar workers, workplace communication is very important.
Communication is a skill. It is a person's display of his knowledge, expressive ability and behavioral ability. Active and effective communication can create a good relationship for people in the workplace and bring many benefits to his career.
Learning to communicate is a necessary skill in modern workplace, and communication is indispensable between the upper and lower levels, or between colleagues.
A person's facial expression is a good laugh, but as long as you observe carefully, you will find that your eyes will not smile.
That is to say, people's eyes are hard to fake, and all mental activities of human beings are revealed through their eyes.
For this reason, the interlocutors can understand and master the mental state and changes of people through subtle changes in the eyes.
If a conversation gaze at you with your eyes, it is generally a sign of importance and concern for you; if you do not look at your clothes, it means a scorn; if squint is a sign of unfriendliness, if you look at it glabily, it means one.
Hatred psychology
If you tell a lie and go into a guilty conscience, you often avoid your eyes.
In the course of the conversation, the two sides showed some misgivings because of some motives.
To do this, we should try to make each other understand themselves in the process of conversation.
attitude
What you are interested in is the real situation, which is disgusted with the adulation and flattery. Only in this way can you get more authentic and reliable information from the conversation.
A person is more persuasive in his or his own familiar surroundings than in other people's or unfamiliar surroundings. For this reason, he can use his "home advantage" in his spare time or speak in a natural state of mind which is unguarded by others. Even a mere word can yield unexpected gains.
Be good at overcoming social perception.
Initial effect
。
And this initial effect is known as "preconceived".
Some people deliberately create good first impressions as abilities, and hide their original faces.
Therefore, we should hold an objective and critical attitude in conversation, rather than just impression.
A few youngsters got on the bus and did not buy tickets. They said with a glib voice: "we are unemployed young people, no wages, what tickets to buy?" Jiang Yuqin, the excellent conductor, said to them, "buying a ticket by car is five minutes and a corner is a small matter. But if you lose your reputation, how much money do you get?"
This remark made several young people blush and finally filled the tickets.
Just imagine what happens if we come to the tit for tat quarrel or the cold and hot satire.
It is said that Molotov, the first Soviet Minister of foreign affairs, was born in the aristocracy.
Once, at the UN General Assembly, a diplomat of the British Labor party challenged him, "you are a noble, and my family is a miner. Who can we represent the working class?" Molotov said in a hurry: "yes, we both have betrayed their families!" the Soviet foreign minister did not make a long argument to refute, but only in a word, how eloquent eloquence, how wonderful and respectable.
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