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Different Types Of Customers Maintain Their Own Consumption Characteristics.

2015/4/2 10:14:00 27

CustomersConsumptionCharacteristics

The vast majority of shop clerks do not know the minimum professional knowledge. How can we master the more professional knowledge of consumer psychology? To build an expert consultant shopping team is a secret weapon to surpass our competitors in the future.

1, fashion customers: fashionable customers have a lot of randomness in consumption tendency. They belong to irrational consumption. They are the first group to eat crab. They are easy to accept new things and accept new concepts. For fashion customers, they must emphasize the strong adjustment. They are the latest fabrics, the latest technology and new products that have just been on the shelves, the latest products, the latest fabrics, the most sophisticated technology, satisfy the customers' urgent psychology of seeking new opportunities, stimulate customers' desire to have instant desires, and customers will immediately make money to buy products, because fashionable customers are not sensitive to brand prices.

2. Practical customer The pursuit of frugality and the concept of consuming wasteful consumption, with particular emphasis on the practicality of products, must be successful or personal experience, that is, most customers can buy them before they can choose to follow the rest of the world to secure a healthy consumption mentality, and easy to choose mature brands in the market. product It's an old brand. Many people are repeat customers. Every day, only hundreds of registered members are allowed, so that customers can dispel doubts and feel free to buy products.

3, conservative customers: conservative customers belong to habitual consumption groups, life and consumption have certain rules and fixed habits, suitable for their pants brand will form a preference has always been recognized, prefer to believe that others do not want to believe their own consumer groups, they always feel that others are good things, typical of a group of people who are not confident, for conservative customers must let her see sales records, let customers understand products. Sales situation Customer information has been purchased. When necessary, customers are asked to see the purchase situation of the customers they know, and customers can feel relieved by real examples and real information. Customers will naturally make purchase decisions.

4, skeptical customers: skeptical customers think too much and doubt everywhere. The more you want them to believe you, the more suspicious you will be. If you say the products are good, they will ask if they are not good enough. If you say they are cheap, they will say that they are not cheap. If you are not cheap, they will say why they do not give preferential treatment. She will always stand on your opposite side to think about the problem. The best way for a suspicious customer is to receive no recommendation. If you do not recommend her customers, you will be asked.


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